Money
11 articles · Short, concrete write-ups on how to introduce and use the system — and what we learned about running a shop along the way.
FinancePsychological pricing in a small shop: when .99 works, what an anchor price does, and when a bundle eats your profit
The same price works differently depending on how you show it. We go through prices ending in 9, round prices, anchor prices, bundle offers and unit prices — and how to measure what works in your own shop.
FinanceHow much does a small shop (and its owner) make? Turnover, margin and what is really left
A lot of money passes through the till, yet little is left for the owner. We follow the turnover from the till to the owner's pocket, with three shop profiles, and work it back to an hourly rate too.
FinanceDeposit return schemes in a small shop: the till, the backroom and the money
The deposit is money flowing through your shop, not yours. Record it together with the product and your turnover and margin start telling lies. Here's how to handle it at the till, in the backroom and in settlement.
FinanceShoplifting and shrinkage: what can be done from behind the counter
Defending against theft isn't about catching people. It is about the shop being a poor place for it in the first place — and that is a question of layout, not vigilance.
FinanceThe shop is profitable and still has no money — stock and cash flow
Most shops don't close because they are loss-making, but because on a given day they have nothing to pay with. Profit and cash are two different things — and the difference is sitting on the shelf.
FinanceHow late should your shop stay open? The marginal hour, Sundays and early starts
Opening hours are the most expensive decision made on the least data. Yet a single hour's result can be calculated — and after that you no longer have to decide by feel how long you stand behind the counter.
FinanceWhen and how to raise prices without losing customers
In most shops a price rise is put off until it isn't a choice any more. Yet not every product carries the same risk — and there are five or ten whose price the customer really does know by heart.
MoneyWhat does the chiller cost you? The energy bill in a shop
The energy bill is a hard subject because it arrives as one number with no visible structure. Yet in a shop a handful of machines account for most of it — and those can be measured.
MoneyCard or cash? What each one really costs you
Card fees hurt because you can see them on a statement. Cash costs don't hurt because they never appear anywhere — which is not the same as being free.
MoneySuppliers and cost price: how to negotiate, and when to switch
The cost price is your biggest outgoing, and it isn't one number: six terms make it up. Here is how to prepare for the conversation — and how to spot when to switch.
MoneyWhat is your margin really? Markup, margin and a shop's true profit
You know the cost price and the shelf price. Yet it is only at month end that you find out what stayed. Here are the three formulas people mix up — and the four places the profit leaks.
Tomorrow morning your till could already be faster.
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